Volvo PTT Error: Unknown Chassis Series

[mimehboob]

Dear All Members,

I am facing an issue when connecting Volvo PTT 2.5.86 with Volvo FMX Series Trucks.

When we connect Tool with Truck, the software stated "Starting up a new work session" and began loading.


The status bar started moving and stated "Product Data: Reading Control Unit Data"

The status bar then remained stuck on the same stage for a few minutes.

In the end , an error was displayed stating "Unknow Chassis Series" and the process stopped.

I'll be thankful if any member can help me on this possible issue.

Thanks and regards,
Imran

[Diagnostix]

@mimehboob

Hi. Please take the time to read the forum rules and first make your introduction to the forum before posting. Thanks.

[WEBMASTER]

When you see that nexiq is connected, dont press connect, wait for 2-4 minutes, green bar gonna start loading by itself. Then you must be connected to internet so it wouldnt throw unknow chassis.